The customer experience team at Mount Anvil is committed to providing you, our customers, with quality homes. The whole team is working to achieve one common goal; to ensure that you are satisfied and happy with your new home, from the moment that you make your reservation to the day you move in and beyond.
Head of Customer Experience
Ilan joined Mount Anvil in 2015 and leads the customer experience and service teams at all our London developments. He will be delivering our customer experience and service strategy, looking at our customer journey and how best we deliver and exceed customer expectations.
Ilan has over 18 years’ experience in the public, private and residential sectors and has worked on many high profile London developments. Before joining Mount Anvil, he led the regional experience function at Barratt London, responsible for customer delivery of a number of London developments.