A handy guide to home buying

Buying a new home is one of the most exciting decisions in our lives. Whether this is your first or your fifth purchase, we know there's a lot to consider, so we've put together this handy guide to help you along the way.

Found the right developer?

You need someone you can trust, not just for their design and build quality, but also their customer service and the investment value they deliver – look for a developer with a track record of creating award-winning homes and providing an outstanding end-to-end service.

Our Customer Service Charter means you know exactly what to expect from us before, during and after your purchase. It includes helpful info on the 10-year NHBC Buildmark Warranty and our customer service guarantee.

Know where you’re looking?

Pick an area that’s right for you. Do you thrive on a creative vibe and fast transport links? Whitechapel could the right choice. After plenty of green spaces and exceptional schools? Hampstead could be your ideal neighbourhood.

Whether you’re an investor or a savvy buyer, check out inner London’s regeneration developments as they’re more likely to offer capital growth – there's been a 17% uplift in average property prices in recent years (2012-2016). East and south London are great starting points, where regeneration investment is boosting property prices and supercharging transport links in hotspots like the Docklands, Vauxhall and Newham.

We focus on finding the right locations at the right time – just one of the reasons our properties have increased in value by up to 2.3 times compared with other new builds in the same postcodes.

If you’re still struggling to find the perfect area talk to us and we’ll help you pick the location and home that’s right for you.

Found the home that’s right for you?

Here’s your next steps, from making an offer, right up to moving in:

1. Select your mortgage

Check out your options with the help of a mortgage adviser – if you don’t have one, we can put you in touch with a few independent advisers. They’ll help you find a lender (if you need it) and an ‘Agreement in Principle’ (AIP) of the figure you’d be able to get a mortgage for.

2. Choose your apartment

When you’ve found your ideal home make an offer to our sales team and they’ll get back to you in 24 hours or less. Let us know as much information as you're comfortable with on your finances, your AIP, your preferred time to move in and whether you're looking to sell another property before purchasing.

3. Reserve your home

To reserve your apartment, you’ll need to fill out a reservation form, confirming the price and terms, and pay a small fee (usually £2,500-£10,000, depending on the purchase price).

4. Find a solicitor

You can shop around for a legal representative, or our sales team can recommend one who is an expert in new build property contracts.

We’ll send over all the documents you need to your solicitor and once you’re both happy with them it’s time to arrange exchanging contracts.

5. Exchange of contracts

This usually happens 21-28 days after reserving your home. You'll put down a deposit of 10% and sign the contract, which is a legally binding agreement between you and us. You’ll also meet your Customer Experience Manager, who’ll guide you through the rest of your journey with us.

6. Stage payments

You don’t have to pay the full amount for your new home until it’s ready. Depending on how far away your completion date is (the day we give you your keys) there may even be stage payments, helping you space out the financing.

7. Get regular updates

We’ll keep you up to date with how things are going as your new home is being built.

  • Your Customer Experience Manager is always on hand to answer all your questions
  • You’ll get regular construction updates straight into your inbox
  • We’ll send you a reminder six months before completion, so you’ve got time to arrange your mortgage well in advance
  • 10 working days before the completion date we’ll notify you, your mortgage adviser and your solicitor so that you can arrange the final payment

8. Home tour

This is where it gets really exciting. You can take a peek inside your home with your Customer Experience Manager, who’ll walk you through the features, introduce you to your Concierge and give you a bunch of handy guides.

  • ‘Home owner’s manual’ with instructions on how to use all your appliances
  • Helpful info about the local area
  • Guide on how to maintain your home
  • ‘NHBC Buildmark Cover’ with details on your 10-year Buildmark warranty


9. Completion

The big day is here. On completion, your solicitor will transfer the final payment and your Customer Experience Manager will give you the keys to your new home.

Make your mark – customise your home to suit your style. We can put you in touch with interior designers and furniture providers who can help you with everything from styling to picking tenant-friendly furniture packs.

You’re now part of Mount Anvil Premier, an exclusive club with some neat benefits:

  • Earn up to £8,000 with our Referral Rewards programme
  • Stay ahead of the game with exclusive property investment reports
  • You’ll be first in line to hear about the launch of new developments and our invitation-only events


Still have questions? We’re here to help, talk to us today.

Ready to begin the journey to your new London home?